What types of products does Omvio offer?
Omvio specializes in innovative and interactive pet toys, particularly focusing on electronic options such as the USB rechargeable Smart Electronic Dog and Cat Toy Ball. Our products are designed to enhance the play experience for pets while promoting physical activity indoors.
How do your interactive pet toys work?
Our interactive pet toys utilize advanced technology to engage pets through various play modes and interactive lights. These features are designed to stimulate your pet's energy and curiosity, encouraging them to play and stay active.
Are your products eco-friendly?
Yes, Omvio is committed to sustainability. Our products are designed with eco-friendly materials, ensuring that they are safe for both pets and the environment. We prioritize functionality without compromising on environmental responsibility.
How can I charge the Smart Electronic Dog and Cat Toy Ball?
The Smart Electronic Dog and Cat Toy Ball is equipped with a USB rechargeable feature. Simply connect the toy to a USB power source using the provided cable, and allow it to charge fully before use. This ensures optimal performance and longevity of the toy.
What age range of pets is suitable for your toys?
Our interactive pet toys are designed to be suitable for a wide range of pets, including both dogs and cats of various ages. However, it is advisable to supervise younger pets during play to ensure safety and prevent any potential damage to the toy.
What should I do if my pet is not interested in the toy?
If your pet shows little interest in the toy, consider introducing it gradually. Engage with the toy yourself to demonstrate its features, or use treats to encourage your pet to interact with it. Each pet has unique preferences, and it may take time for them to adapt to new toys.
Do you offer a warranty on your products?
Omvio stands behind the quality of our products. We offer a warranty that covers manufacturing defects. For specific details regarding the warranty period and conditions, please refer to our warranty policy or contact our customer service team.
How can I contact customer support for further inquiries?
For any additional questions or concerns, you can reach our customer support team via the contact form on our website. We strive to respond to all inquiries promptly and provide the assistance you need.